Woman in kitchen

Refurbishment

A core area of our expertise lies in delivering planned maintenance programmes. Typical works include:

  • Kitchen and bathroom replacement
  • New heating systems
  • Wall insulation
  • Rewiring
  • Replacement roofs
  • Cladding
  • Doors and windows
  • General repairs

Ensuring we fully understand the client’s objectives, timescales and budget, we liaise with residents and community partners to design and deliver schemes with high customer and resident satisfaction.

Whether it is delivering kitchen and bathroom upgrades, or external environment works, we look to maximise this operationally through the use of local suppliers and sub-contractors and further support this through a partnership approach to local training and employment. We are committed to leaving a sustainable legacy and are able to do this through creating such local opportunities and instilling a sense of ownership.

Resident Liaison Officers

We appreciate the impact that works have on the daily routine of residents. Our Resident Liaison team work with residents to ensure they are fully prepared and informed before work starts and will build a timetable around specific needs including school runs, holidays, working patterns and provide additional support for those who are vulnerable or with a disability.